Service

Service

We are at your service

Two people answer everything here. Most questions are already covered below.

Delivery and tracking

How and when your order travels, and what happens beyond the UK.

Returns and refunds

Fourteen days to change your mind, and your rights if something is wrong.

Size guide

Wrist and neck measurements, and why amber wears lighter than it looks.

Caring for amber

Keeping a soft stone alive for decades.

Frequently asked

Authenticity, treatment, payment, packaging.

Contact

Write to us about a stone, an order or a commission.