Delivery

Service

Delivery and tracking

Every order is packed and dispatched from the United Kingdom.

Dispatch

Within [X working days]. Because most pieces are one of one, we occasionally need an extra day to finish or photograph a stone. We always write if that happens.

Within the UK

    To confirm: carriers, services and prices. Every Etsy listing said free shipping — decide whether that survives GBP pricing, because it changes every figure on the site.

    Beyond the UK

    Orders outside the UK may attract import duty, tax or handling fees on arrival. These are set by the destination country, are not included in our prices, and are payable by you. We cannot mark parcels as gifts or understate their value.

    Packaging

    Each piece travels boxed and wrapped against knocks. [To confirm — describe your actual packaging.]

    Tracking

    Every order ships tracked; the number reaches you by email at dispatch.